Privacy Policy

Privacy Policy

Thank you for visiting www.indirug.com (the “Site”). This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our Site.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. Additionally, we gather information about the web pages or products you view, referral sources, and your interactions with the Site (referred to as "Device Information").

We collect Device Information using technologies such as:

  • Cookies: Data files with anonymous unique identifiers. For more information and to disable cookies, visit http://www.allaboutcookies.org/.
  • Log files: Records actions on the Site, including IP address, browser type, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files that record browsing information.

When you make a purchase or attempt to do so, we collect Order Information, including your name, billing address, shipping address, payment information, email address, and phone number.

In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to fulfill orders, process payments, arrange shipping, and provide invoices/order confirmations. Additionally, we use this information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • Provide information or advertising related to our products or services based on your preferences.

We use Device Information to screen for potential risk and fraud, improve and optimize the Site, and generate analytics about customer interactions and browsing behavior.

Sharing Your Personal Information

We share Personal Information with third parties to help us use it as described above. For example, we use Google Analytics—learn more about how Google uses your information https://www.google.com/intl/en/policies/privacy/. Opt-out of Google Analytics https://tools.google.com/dlpage/gaoptout.

We may also share Personal Information to comply with laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We use Personal Information for targeted advertisements or marketing communications. Learn more about targeted advertising http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. Opt-out of targeted advertising for https://www.facebook.com/settings/?tab=ads, https://www.google.com/settings/ads/anonymous. Additional opt-out options are available at Digital Advertising Alliance’s opt-out portal.

Do Not Track

We do not alter our data collection practices when we receive a Do Not Track signal from your browser.

Data Retention

We retain Order Information unless you request its deletion.

Changes

This privacy policy may be updated to reflect changes in our practices, operational needs, or legal requirements.

Contact Us

For more information about our privacy practices, questions, or complaints, contact us via e‑mail at info@indirug.com or by mail at the following address:


Indirug by Surendra Carpet Emporium

  1. T. Road, Aurai, Bhadohi, Uttar Pradesh, India - 221301

Info@indirug.com

Thank you for trusting us with your information.

Bespoke Rugs, Thoughtfully Crafted

Indirug’s Custom Projects service transforms creative visions into one-of-a-kind rugs. Designed in collaboration with architects and interior designers, each piece is tailored in texture, color, and size to suit distinctive spaces. From luxury homes to boutique hotels, Indirug offers end-to-end execution with a focus on quality craftsmanship, sustainable materials, and artistic detail.

Our Factory

Custom Rug-Making Process

Here's a clear and concise breakdown of the custom rug-making process by Indirug, tailored for both commercial and residential spaces:

Step 1

Design Discovery

We begin with a detailed consultation to understand your space, style, and functional needs. Share your vision, and our team develops design concepts, color palettes, and materials tailored to your project.

Step 2

Sampling & Craftsmanship

Once the design is approved, we create a sample for your review. After confirmation, our skilled artisans begin handcrafting the rug using chosen techniques—ensuring quality, precision, and durability.

Step 3

Finishing & Delivery

Each rug undergoes careful finishing and quality checks. We then package and ship globally, with optional support for installation in large-scale commercial spaces.

Shape your space. Begin below.